Preguntas frecuentes

What is a Hosting?

It is the name that receives the service that allows you to publish your own web page, to have corporate mail boxes.

To make your company known in the world through the Internet, you will need to hire a Hosting service. This service will give you access to a server that is connected to the Internet 24 hours a day. daily, through a connection capable of serving all the visitors your company or project will have. Through this service, you will also obtain Mail accounts, utilities and tools for the management of your web space.

In a totally connected and globalized world, having a website and mailboxes for your company or personal project with a proper name that identifies you, implies a greater exposure to make yourself known, offer your services, attract new clients or keep in contact with existing customers, something extremely necessary today. 

For any question or suggestion on this subject you can do it by means of a Support Ticket.

How long does it take to activate an account? 

After we receive your service request and the payment is accredited, it will be enabled and you will receive the access data in your mailbox. Depending on the payment method, the same delay in crediting between 24 and 48 hours. If you make the payment through Bitcoin the activation is immediate.

If the new service registration includes the registration of a domain name, it will not be registered until the payment is credited.

For any question or suggestion on this subject you can do it by means of a Support Ticket.

Can I expand my plan at any time if necessary?

Yes, regardless of which plan you choose, if your needs change, you can modify your service quickly and easily.

To request a change of plan you must perform the following steps that you can see in this link

The change of plan is made once the payment of the invoice has been accredited.

For any question or suggestion on this subject you can do it by means of a Support Ticket.